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  • What is an estoppel?
    An estoppel certificate, per Florida Statutes, is a legal document provided by the seller's Homeowner's or Condominium Owner's Association, outlining the current owner's financial standing, past due balances, current fees due and lists all future special assessments due. Preparation and delivery of an estoppel certificate shall not be more than $299.
  • When will I recieve my estoppel after written request?
    As stated by Florida Statue 720.30851, within 10 business days (3 business days for expedited) after receiving a written or electronic request for an estoppel certificate from a parcel owner or the parcel owner’s designee, or a parcel mortgagee or the parcel mortgagee’s designee, the association shall issue the estoppel certificate.
  • Whats the expedited fee?
    Estoppel certificate requested on an expedited basis and delivered within 3 business days, a fee of an additional $119 will apply.
  • What is a transfer fee?
    A transfer fee sometimes called administration fee is a transactional fee to cover the expenses of the management company updating the association's records & documentation, required actions, and the distribution of the HOA's governing documents. This fee is $125.
  • What if I am delinquent with my assessements to the association?
    If the unit/parcel is delinquent to the association an additional fee not to exceed $179.
  • What is a violation?
    A violation is an observed or reported condition on a homeowner’s property, which does not comply with the community’s Declaration of Covenants, Conditions and Restrictions (CC&R’s). Your communities CC&R’s are available by logging into your homeowner portal under community documents.
  • What is a courtesy notice?
    A courtesy notice is a friendly reminder to address the property maintenance concern that may have been identified during the property inspection by your community assocaition manager or a neighbor. The goal is to gain compliance and help to maintain the overall look and feel of the community. No fines or enforcement is associated with the notice.
  • Why can’t I have direct Board of Directors contact information?
    Vine Management has been contracted by the Board of Directors to handle the day to day aspects of running the HOA. Board Members are volunteers from within your neighborhood. Most of them have full time commitments that keep them from being available for every homeowner interaction. Keep in mind that any decisions require a consensus of the Board, all request must be presented to the entire Board and the majority decision is upheld. We kindly ask that you submit your questions, ideas, or concerns to your Community Manager.
  • What can I do about soliciting?
    If you have a “No Soliciting” sign, or your association has one at it’s entrance, please contact your local law enforcement (non-emergency). You may also advise the Board of this concern to see what options the association has to enforce it’s “No Soliciting” policy.
  • I just sold my home, do I need to do anything?"
    Be sure to deactivate any pending scheduled payments on your online account or with your banking institution.
  • There is crime or theft in my community, who should I report this to?"
    Any crime should always be reported to the police or law enforcement agency, that services your community.
  • How do I report a violation?
    Email it to Vine Management @ and where in your governing documents is it a violation. Please include picture when possible.
  • How to Access Portal / Sign In
    You can register by clicking the "Register" button above or by clicking here.
  • Download the Mobile App
    Download the Mobile app to stay logged in to your Online Portal. Make payments, submit maintenance requests and review important documents 24/7. Download the iOS app from the App Store®: Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Download the Android app from Google PlayTM: Android, Google Play, and the Google Play logo are trademarks of Google Inc.
  • Update Your Contact Information
    Click the Account Profile tab to view or update the following information: Email Address - Change the email address you use to log in to the Online Portal. Phone Number - Change the phone number your property manager has on file to contact you. Address - Update the mailing address your property manager has on file. Choose Your Language - Change the default language of your Online Portal to Spanish. Contact Preferences - Set up payment reminder emails to be sent to you 2 days before the 1st of every month. Saved Payment Methods - Delete a saved bank account or credit card. Password - Reset your Online Portal login password. Signature - Edit the electronic signature and initials used when signing lease , checks and other documents online.
  • View or Download Community Documents
    Access these in the Community Documents tab.
  • View Another Property or Association
    If you own multiple units or properties in a community that Vine Management manages or have a sub association and a master association both managed by Vine Management, you can manage all of those units in a single Online Portal. You must register for each unit. To view information or make payments for another unit, click the Name in the Top Right Corner > Switch Account, then click the button for the unit you wish to view.
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